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Featurebase vs Userback

Featurebase logo

Featurebase

8.1#1 in customer feedback softwareFrom $29 a month
Free planAndroidiOSWebAPI
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Userback

7.5#9 in customer feedback softwareFrom $29 a month
Free planAndroidiOSWebAPI
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What both publish

FactFeaturebaseUserback
IntegrationsOfficial integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot.Listed integrations include Jira, GitHub, Slack, ClickUp, GitLab, Intercom, Linear, Microsoft Teams, Notion, Zendesk, and Zapier.
ProductFeaturebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform.Userback helps product teams collect, understand, and act on user feedback in one place.

Featurebase plans

  • FreeFree
  • Growth$29 a month
  • Professional$59 a month
  • Enterprise$99 a month

Userback plans

  • Free ForeverFree
  • Team$29 a month
  • Business$79 a month
  • Business Plus$159 a month
  • EnterprisePriced on request

Pick Featurebase if…

Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.

Pick Userback if…

Userback suits product teams that want to collect bug reports, survey responses, feature requests, and product sentiment in one place. Its extension and mobile SDK also suit teams seeking feedback from websites or native iOS and Android apps.

Charts they share