Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitFeaturebase vs Retently
What both publish
| Fact | Featurebase | Retently |
|---|---|---|
| Headquarters | Estonia | Chisinau, Moldova, and Austin, Texas, United States |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | Listed integrations include Shopify, Klaviyo, Gorgias, HubSpot, Salesforce, Intercom, Zendesk, Pipedrive, Slack, Segment and Zapier. |
| Plan limits | The Free plan includes one seat and does not support AI; the Professional plan includes 20 free Lite seats and Enterprise includes 50. | Ecommerce Basic includes all Ecommerce integrations but no API, while Ecommerce Pro includes all Ecommerce integrations and API access. |
| Rating on G2 | 4.7 out of 5 from 52 reviews. | 4.7 out of 5 from 30 reviews. |
Featurebase plans
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
Retently plans
- Ecommerce Basic$99 a month
- Ecommerce Pro$299 a month
- EnterprisePriced on request
Pick Featurebase if…
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.
Pick Retently if…
Retently identifies ecommerce, B2B SaaS, financial services and property management teams among its customer groups. It suits teams that want to collect survey feedback and route results into connected tools.