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Featurebase vs Hively

Featurebase logo

Featurebase

8.1#1 in customer feedback softwareFrom $29 a month
Free planAndroidiOSWebAPI
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Hively

7.1#14 in customer feedback softwareFree plan
Free planAndroidiOSWeb
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What both publish

FactFeaturebaseHively
IntegrationsOfficial integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot.The integrations page lists Gmail, Outlook, CodeTwo, Crossware, Exclaimer, Autotask, Connectwise, Kustomer, Salesforce, Uservoice, Dynamics 365, Happyfox, Helpscout, Freshdesk, Kayako, Manage Engine, OTRS, Supportpal, and Zendesk.

Featurebase plans

  • FreeFree
  • Growth$29 a month
  • Professional$59 a month
  • Enterprise$99 a month

Hively plans

  • FreeFree
  • Annual$13
  • Monthly$15 a month

Pick Featurebase if…

Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.

Pick Hively if…

Hively may suit customer-facing support, account management, training and sales teams that want feedback tied to individual and team scores. It also fits organizations using email, CRM or ticket systems that accept HTML snippets.

Charts they share