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Featurebase vs Frill

Featurebase logo

Featurebase

8.1#1 in customer feedback softwareFrom $29 a month
Free planAndroidiOSWebAPI
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Frill logo

Frill

6.5#13 in product management softwareFrom $25 a month
WebAPIExtension
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What both publish

FactFeaturebaseFrill
IntegrationsOfficial integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot.Listed integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately; webhooks and an API are also available for custom connections.
ProductFeaturebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform.Frill is a customer feedback platform for collecting, prioritizing, and sharing feedback through Ideas boards, public Roadmaps, Announcements, and Surveys.

Featurebase plans

  • FreeFree
  • Growth$29 a month
  • Professional$59 a month
  • Enterprise$99 a month

Frill plans

  • Startup$25 a month
  • Business$49 a month
  • Growth$149 a month
  • Enterprise$349 a month

Pick Featurebase if…

Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.

Pick Frill if…

Frill suits teams that want customers to submit and discuss ideas, answer surveys, and follow product progress. It also fits teams seeking integrations or an API for connecting feedback workflows.

Charts they share