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Fastcall vs Telair Click to Call CTI

Fastcall

6.8#5 in computer telephony integration softwareFrom $30 a month
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What both publish

FactFastcallTelair Click to Call CTI
ProductFastcall is a Salesforce-native communications platform for voice, messaging and automatic activity logging.TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics.
SecurityFastcall says it implements commercially reasonable technical and organizational safeguards but cannot guarantee absolute security.TELAIR describes Connect as supporting secure one-to-one and group chat.
SupportFastcall asks subscribers to open a support case within the app for the fastest service.The Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans.

Fastcall plans

  • Essential$30 a month
  • Pro$60 a month
  • CustomPriced on request

Telair Click to Call CTI plans

  • Standard Plans$13 a month
  • Plus Plans$27 a month

Pick Fastcall if…

Fastcall suits Salesforce users who want calling and messaging activity recorded in their CRM. It may fit teams using Agentforce or Salesforce Mobile, provided they have an active Salesforce subscription.

Pick Telair Click to Call CTI if…

This extension suits teams that use a supported CRM and want webpage numbers to start calls through registered SIP devices or TELAIR Connect. It is tied to Triton Series systems and Plus Tier subscriptions.

Charts they share