Evolve IP Contact Centre
6.5#76 in call center softwareAndroidiOSWebAPI
VisitEvolve IP Contact Centre vs Genesys Cloud CX
Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Evolve IP Contact Centre | Genesys Cloud CX |
|---|---|---|
| Integrations | The contact centre integrates natively with Microsoft Teams and Cisco Webex and supports standards-based APIs for CRM and other applications. | Genesys advertises more than 600 turnkey applications and integrations from over 300 partners through AppFoundry. |
Evolve IP Contact Centre plans
- Broadworks Call Centre Basic & PremiumPriced on request
- Contact CentrePriced on request
Genesys Cloud CX plans
- Genesys Cloud CX 1$75 a month
- Genesys Cloud CX 2$115 a month
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
Pick Evolve IP Contact Centre if…
You want what its maker publishes above — check its page for the details.
Pick Genesys Cloud CX if…
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.