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EverAfter vs UserIQ

EverAfter logo

EverAfter

7.3#1 in customer success softwareFrom $200 a month
Free planWeb
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What both publish

FactEverAfterUserIQ
FoundedTechCrunch reports that Noa Danon and Tal Shemesh founded EverAfter in 2020 in Tel Aviv.2014
HeadquartersEverAfter’s CCPA notice lists its mailing address as Yigal Alon 82, Tel Aviv, Israel.Dunwoody, Georgia, United States
IntegrationsThe integrations page lists Salesforce, HubSpot, Gainsight, Planhat, Zendesk, Intercom, Google Drive, Tableau, Mixpanel, Gong, Outlook, and Google Calendar, among others.The integrations page describes connections with Salesforce, HubSpot, Slack, Zendesk, and Segment.
ProductEverAfter provides a branded customer-facing portal for onboarding, adoption, QBRs, and renewals, with or without a customer success manager.UserIQ is a customer success platform that combines health insights, user analytics, project management, and in-app communications.
SecurityEverAfter says it undergoes periodic penetration testing and encrypts data at rest and in transit.UserIQ says customer data is encrypted at rest and network calls use HTTPS/TLS; its security FAQ specifies AES-256 encryption at rest.
SupportThe pricing page says a dedicated Customer Success Manager is available from kickoff through every stage of the customer journey.The security FAQ says support is available Monday through Friday, 8am–6pm ET, through the Help Center or email.

EverAfter plans

  • FreeFree
  • Subscription$200 a month
  • Subscription plans$200 a month
  • Customized pricingPriced on request
  • Custom planPriced on request

UserIQ plans

  • UserIQPriced on request

Pick EverAfter if…

EverAfter suits teams that want a branded customer space for onboarding, adoption, renewals, or training. Its free plan is aimed at teams serving up to 20 customers.

Pick UserIQ if…

UserIQ suits rapidly scaling SaaS companies seeking customer success and product adoption tools. It may fit teams that want to track account health and coordinate follow-up through in-app engagement and automated tasks.

Charts they share