
EthicsGlobal CaseManager
6.5#3 in investigation managementAndroidiOSWeb
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| Fact | EthicsGlobal CaseManager | FaceUp Employee Relations |
|---|---|---|
| Headquarters | Austin, Texas, United States; Mexico City, Mexico; Cebu, Philippines | Mt Pleasant, South Carolina, United States |
| Integrations | Its software engineering service describes integrations with SSO, Active Directory, Cognito, SAP, APIs, Power BI, and custom modules. | FaceUp says it connects to 8,000+ apps and lists Slack, Microsoft Teams, Jira, BambooHR, and other integrations. |
| Investigations | One report can lead to multiple investigations, and multiple reports can be connected within one investigation. | The platform supports structured investigations with evidence, participants, findings, and documented outcomes in a case record. |
| Purpose | CaseManager brings cases, owners, deadlines, messages, evidence, and investigations together in one platform. | FaceUp gives HR and compliance teams a reporting and case-management system to address grievances, misconduct, and other employee-relations issues. |
| Support | Advanced includes telephone support and training for program managers; Corporate adds a dedicated account executive and Premium Support. | Included support options listed on the pricing page are chat and email, alongside self-serve setup guides, templates, a knowledge base, and data migration. |
CaseManager is aimed at organizations that need configurable case handling, investigations, and anonymous reporting. Its plans also address larger corporate groups and multinational operations.
FaceUp Employee Relations suits HR and compliance teams that need anonymous reporting, case management, and structured investigations. Its language coverage and mobile and web access may suit organizations with employees across locations.