
EspoCRM
9.4#2 in crm softwareFrom $15 a monthFree planAndroidWebAPIExtension
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| Fact | EspoCRM | Pega CRM |
|---|---|---|
| AI features | Yes | Yes |
| Email sync | No | Yes |
| Founded | 2011 | 1983 |
| Free trial | Yes | Yes |
| Headquarters | Austin, Texas, USA | Pega lists its corporate headquarters in Waltham, Massachusetts. |
| Integrations | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. | Pega Customer Service lists integrations including Azure OpenAI, Google Vertex AI, Meta Messenger, Gmail, Twilio, Salesforce Lightning, Amazon Connect, Five9, Cisco, Genesys, and Avaya. |
| Marketing automation | Yes | Yes |
No prices published.
You want what its maker publishes above — check its page for the details.
Pega CRM suits enterprises looking to replace a current CRM system or extend an existing investment. Its combination of customer service, sales automation, and decisioning is relevant to organizations coordinating engagement across multiple channels.