Enghouse CCaaS vs intelli-CTi
| Enghouse CCaaS | intelli-CTi | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api, Web | Web, Windows |
| Screen pop | Yes | Yes |
| Click-to-dial | Yes | Yes |
| Supported phone systems | Avaya, Cisco, Alcatel, Microsoft, Siemens | Avaya Aura Communication Manager; Avaya IP Office; Broadsoft BroadWorks; Cisco Unified Call Manager; Mitel MiVoice Business; NEC SL2100; NEC SV9100; Nextiva; Panasonic KX-NS; Vonage |
| In-call controls | — | Yes |
| Browser extension | — | Yes |
| Deployment | — | hybrid |
| CRM integrations | — | Microsoft Dynamics 365; Infor CRM SLX (Saleslogix) |
Both are listed in Best Computer Telephony Integration Software. On Everything Xiaomi, Enghouse CCaaS scores higher on our published basis.