EngageLab
8.2#1 in whatsapp marketing softwareFrom $9 a monthFree planAndroidiOSWebAPI
VisitEngageLab vs Kanal
What both publish
| Fact | EngageLab | Kanal |
|---|---|---|
| API | EngageLab exposes REST APIs for SMS templates, signatures, sending and balance queries using API-key authentication. | Kanal offers a REST API to send orders, checkouts, customers and shipments from any shop into its WhatsApp marketing automations, without Shopify. |
| Headquarters | Hong Kong; Singapore | Paris, France |
| Integrations | The WebPush product listing states that it supports a Shopify plugin. | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. |
| Support | The pricing page says technical experts help with product setup and usage questions are answered 24/7. | Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered. |
EngageLab plans
- Marketing AutomationPriced on request
- FreeFree
- Essentials$9 a month
- EnterprisePriced on request
- LiveDeskPriced on request
- OTPPriced on request
Kanal plans
- Pro€89 a month
- Scale€149 a month
- Business€350 a month
- Agency€1,900 a month
Pick EngageLab if…
EngageLab suits businesses seeking customer engagement tools across messaging and automation channels. Its listed industries include financial services, e-commerce, news and media, travel, and gaming.
Pick Kanal if…
Kanal suits Shopify merchants seeking WhatsApp-based marketing, sales recovery, and support. Agencies and larger teams can use plans with unlimited users and account management.