empower
5.9#6 in grievance management softwareWeb
Visit| Fact | empower | Toby |
|---|---|---|
| Headquarters | Ellesmere Port, Cheshire, UK | Sheridan, Wyoming, United States |
| Integrations | The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and support for SSO including SAML 2.0 and AD. | The pricing page lists Slack, Microsoft Teams, Google Workspace, BambooHR, Rippling, Workday, Gusto, Greenhouse, Lever, Ashby, and DocuSign among its 11 integrations. |
| Intended users | The product is described as built for HR, employee relations and people teams managing high-volume employee relations activity. | The plans are aimed at People and HR teams, from small functions establishing an Employee Relations process to larger organizations with regulated data or audit obligations. |
| Purpose | empower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice. | Toby is an Employee Relations operating system for HR that manages investigations, PIPs, complaints, and accommodations as structured cases with a tamper-evident audit trail. |
| Security | The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability. | Toby states that it encrypts data at rest with AES-256 and in transit with TLS 1.3, and uses three layers of tenant isolation. |
| Support | AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates. | Support response targets range from two business days on Startup to one hour on Enterprise; Team includes priority support with a four-hour response target. |
empower® is designed for HR, employee relations, and people teams managing high volumes of employee relations work. The transform option also suits teams that want guided manager self-service with HR oversight.
Toby suits People and HR teams establishing or managing Employee Relations processes. Its plans address small functions through larger organizations with regulated data or audit obligations.