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Embrace User Session Insights vs RootCause

RootCause

6.3#21 in error monitoring softwareFrom $99 a month
WebSelf-hosted
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What both publish

FactEmbrace User Session InsightsRootCause
Data locationCustomers can select US or EU storage for application data when creating an app, and the region cannot be changed afterward.The privacy policy says RootCause service database servers are hosted by DigitalOcean in the Netherlands.
Founded20162009
IntegrationsTelemetry forwarding supports Cortex XCOR, Datadog, Dynatrace, Elastic, Grafana Cloud, Honeycomb, New Relic, Observe and Splunk.The feature tour lists Jira, GitHub, and Slack integrations, with email or Slack notifications for errors.
PurposeUser Session Insights lets teams recreate mobile user journeys with production data to investigate issues.RootCause monitors web applications for errors and lets teams reproduce them using recorded user sessions.

Embrace User Session Insights plans

  • FreeFree
  • Pro$80, paid once
  • EnterprisePriced on request

RootCause plans

  • Startup$99 a month
  • Business (on-premises)$199 a month
  • Enterprise (on-premises)$699 a month

Pick Embrace User Session Insights if…

It suits mobile product and engineering teams investigating user-facing issues with session-level technical and behavioral context. Teams needing longer retention, more users, or ingestion beyond the Free plan caps should consider the paid plans.

Pick RootCause if…

You want what its maker publishes above — check its page for the details.

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