
Embrace User Session Insights
8.1#1 in error monitoring softwareFree planFree planAndroidiOSWebAPI
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| Fact | Embrace User Session Insights | RootCause |
|---|---|---|
| Data location | Customers can select US or EU storage for application data when creating an app, and the region cannot be changed afterward. | The privacy policy says RootCause service database servers are hosted by DigitalOcean in the Netherlands. |
| Founded | 2016 | 2009 |
| Integrations | Telemetry forwarding supports Cortex XCOR, Datadog, Dynatrace, Elastic, Grafana Cloud, Honeycomb, New Relic, Observe and Splunk. | The feature tour lists Jira, GitHub, and Slack integrations, with email or Slack notifications for errors. |
| Purpose | User Session Insights lets teams recreate mobile user journeys with production data to investigate issues. | RootCause monitors web applications for errors and lets teams reproduce them using recorded user sessions. |
It suits mobile product and engineering teams investigating user-facing issues with session-level technical and behavioral context. Teams needing longer retention, more users, or ingestion beyond the Free plan caps should consider the paid plans.
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