eGain Virtual Assistant
7.9#36 in chatbot buildersFree planFree planAndroidiOSWebAPI
VisiteGain Virtual Assistant vs Voiceflow
What both publish
| Fact | eGain Virtual Assistant | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Channels | eGain’s customer engagement suite lists virtual assistant and self-service on web, plus mobile, messaging, chat, social, click-to-call, cobrowsing, email, and phone capabilities. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Founded | 1997 | 2019 |
| Human handoff | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
eGain Virtual Assistant plans
- AI Agent—
- Innovation in 30 Days guided pilotFree
- eGain AI Agent$0.50, paid once
- eGain AI Agent$25 a month
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick eGain Virtual Assistant if…
You want what its maker publishes above — check its page for the details.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.