eGain Knowledge Hub
6.9#78 in knowledge base softwareFrom $0.20 a monthWebAPI
VisiteGain Knowledge Hub vs Scalar
What both publish
| Fact | eGain Knowledge Hub | Scalar |
|---|---|---|
| Free plan | No | Yes |
| Headquarters | Sunnyvale, California, United States | The company's terms list API Documentation Inc. (doing business as Scalar) at 2812 Dewdney Ave., British Columbia, Canada. |
| Integrations | eGain lists integrations including Salesforce, Microsoft Dynamics, SAP, ServiceNow, SharePoint, Adobe Experience Manager, Cisco, Avaya, Amazon Connect, Five9, and Genesys. | Scalar documents more than 35 framework integrations, including Express, Fastify, Hono, NestJS, Next.js, FastAPI, Django, Rails, Laravel, ASP.NET Core, Spring Boot, Go and Rust. |
| Security | eGain's security policy describes a security program based on NIST 800-53 and ISO 27001:2013, with annual independent third-party audits that include SOC 2 Type II. | Scalar states that it has received a SOC 2 Type 1 report and maintains GDPR-compliant privacy practices. |
eGain Knowledge Hub plans
- Contact Center User$25 a month
- Enterprise User$12.50 a month
- Customer Self-Service$0.20 a month
Scalar plans
- FreeFree
- Pro$150 a month
- Business$600 a month
- EnterprisePriced on request
Pick eGain Knowledge Hub if…
You want what its maker publishes above — check its page for the details.
Pick Scalar if…
Scalar suits developers and teams that work with OpenAPI-based documentation, SDKs, or API registries. Its hosted and self-hosted options may suit teams with different deployment preferences.