eG Enterprise
6.8#3 in digital employee experience (dex) management softwareFrom $100 a monthWebLinuxSelf-hostedWindows
VisiteG Enterprise vs TeamViewer DEX
TeamViewer DEX
5.9#10 in digital employee experience (dex) management softwareWebLinuxmacOSWindows
VisitWhat both publish
| Fact | eG Enterprise | TeamViewer DEX |
|---|---|---|
| Founded | 2001 | 2005 |
| Headquarters | Singapore | Göppingen, Germany |
| Purpose | eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. | TeamViewer DEX is a proactive IT platform for monitoring digital employee experience and solving IT problems before they affect users. |
| Security and compliance | eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant. | TeamViewer says it is certified to ISO/IEC 27001 and audited for SOC 2 and SOC 3 compliance. |
| Support | The company reports 14 local offices providing regional support and 11 local languages spoken for support. | TeamViewer directs DEX customers to its support portal for DEX product support information. |
eG Enterprise plans
- Subscription$100 a month
- SaaS/Cloud$125 a month
TeamViewer DEX plans
- EnterprisePriced on request
- Enterprise PlusPriced on request
- StandardPriced on request
Pick eG Enterprise if…
It suits IT operations teams, architects, SREs, SMEs, DevOps personnel, and developers who need application and infrastructure visibility. Organizations can choose SaaS or on-premises deployment.
Pick TeamViewer DEX if…
It suits IT teams seeking proactive visibility into workforce endpoints and automated remediation. Organizations that need Microsoft 365 monitoring, endpoint analytics, and integrations with listed service and security tools may find its capabilities relevant.