eesel AI for SMS
7.3#4 in sms chatbot softwareFrom $299 a monthFree planWebAPIExtension
Visit| Fact | eesel AI for SMS | Streebo SMS Chatbot |
|---|---|---|
| Channels | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. | The product page lists SMS alongside Facebook Messenger, WhatsApp, Google Chat, Skype, Slack and Microsoft Teams as channels for its cognitive assistants. |
| Headquarters | Middletown, Delaware, United States | Houston, Texas, United States |
| Human handoff | Teams can configure escalation by topic, confidence level, or customer request, with handoff through email or a connected helpdesk. | The chatbot can escalate complex queries to human agents, and the page names Zendesk, Avaya and Mavenir as live-agent software integrations. |
| Languages | The SMS agent supports more than 80 languages and can detect a customer's language and reply in it. | Streebo says its ready-made smart solutions support more than 38 languages. |
It suits teams that want automated replies to customer SMS messages based on existing support or business content. Teams that need language detection, configurable escalation, or knowledge-gap insights may also find it relevant.
You want what its maker publishes above — check its page for the details.