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Easy8 HelpDesk vs Workato Agent Studio

What both publish

FactEasy8 HelpDeskWorkato Agent Studio
Founded20062013
Free planNoYes
HeadquartersPrague, Czech RepublicPalo Alto, California, United States
PurposeEasy8 HelpDesk is an integrated help desk for managing customer support requests and tickets.Agent Studio is where users build and configure AI agents called Genies, which perform actions, call workflows, understand context, and execute skills to achieve goals.

Easy8 HelpDesk plans

  • Business€13.90
  • Platform€25.90
  • Essentials€82.80 a year
  • EnterprisePriced on request

Workato Agent Studio plans

  • FreeFree
  • Pro$75 a month
  • EnterprisePriced on request
  • Workato FreeFree
  • Workato Pro$1,275 a month
  • Workato Agent StudioPriced on request

Pick Easy8 HelpDesk if…

Easy8 HelpDesk suits customer care teams that need ticket routing, SLAs, reporting, and an optional customer portal. Cloud and on-premises deployment options may suit teams with different hosting needs.

Pick Workato Agent Studio if…

Agent Studio suits organizations building AI agents that can use company knowledge and act across connected applications. It may interest teams that want no-code configuration, model choices, and controls for access and content.

Charts they share