
Easy8 HelpDesk
6.6#25 in workflow management softwareWebSelf-hosted
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| Fact | Easy8 HelpDesk | Workato Agent Studio |
|---|---|---|
| Founded | 2006 | 2013 |
| Free plan | No | Yes |
| Headquarters | Prague, Czech Republic | Palo Alto, California, United States |
| Purpose | Easy8 HelpDesk is an integrated help desk for managing customer support requests and tickets. | Agent Studio is where users build and configure AI agents called Genies, which perform actions, call workflows, understand context, and execute skills to achieve goals. |
Easy8 HelpDesk suits customer care teams that need ticket routing, SLAs, reporting, and an optional customer portal. Cloud and on-premises deployment options may suit teams with different hosting needs.
Agent Studio suits organizations building AI agents that can use company knowledge and act across connected applications. It may interest teams that want no-code configuration, model choices, and controls for access and content.