
Easy8 HelpDesk
6.6#25 in workflow management softwareWebSelf-hosted
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| Fact | Easy8 HelpDesk | Joget |
|---|---|---|
| Free plan | No | Yes |
| Hosting | Easy8 offers cloud and on-premises deployment options. | Joget can be deployed on-premises, in private or public cloud, in hybrid environments, and in Kubernetes containers including Red Hat OpenShift. |
| Security | Easy8 says it is DNV certified for ISO/IEC 27001:2022 and ISO/IEC 27017 and follows GDPR; its security overview also describes TLS 1.2 and 1.3 for data in transit. | Joget states that the platform supports configurable app and workflow permissions, audit trails, SHA-256 password encryption, and optional encryption for sensitive data. |
| Trial | The product page offers a 30-day free trial and states that no credit card is required. | The On-Demand signup page offers a free 20-user trial with no credit card required; after 14 days it reverts to the free tier with 3 users unless the customer subscribes. |
Easy8 HelpDesk suits customer care teams that need ticket routing, SLAs, reporting, and an optional customer portal. Cloud and on-premises deployment options may suit teams with different hosting needs.
Joget suits business users and developers who want to build applications with visual tools, AI capabilities, and configurable workflows. It can fit organizations choosing on-premises, cloud, hybrid, or Kubernetes deployment, with plan options ranging from a three-user free tier to enterprise capacity.