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E-MetroTel UCX vs Nextiva

Nextiva

8.8#2 in business phone systemsFrom $15 a month
AndroidiOSWebAPI
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What both publish

FactE-MetroTel UCXNextiva
Auto attendantYesYes
Call routingcustomAdministrators can route inbound calls using configured criteria, transfer calls and conference participants through the app.
Desktop and mobile appsYesYes
IntegrationsThe maker says UCX Cloud has built-in integrations with Microsoft Teams and Salesforce, and API-based integration is possible for SugarCRM and Microsoft Active Directory.Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.
Intended usersThe maker describes UCX Cloud as built for organizations operating across multiple locations, including retail, finance, auto dealerships, and enterprise offices.Nextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow.
Mobile and desktop appsThe maker provides Infinity 3065 softphone downloads for iOS, Android, and Windows, and says they are supported on UCX Release 7.0 platforms.The download page lists apps for Windows, macOS, Linux, iOS, and Android.
ProductUCX Cloud is a cloud phone system combining voice, messaging, mobile fax, and CRM-connected workflows under one admin panel.Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications.

E-MetroTel UCX plans

  • UCX-Cloud Mini$17.50 a month
  • UCX-Cloud Pro$22 a month
  • EnterprisePriced on request

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

Pick E-MetroTel UCX if…

You want what its maker publishes above — check its page for the details.

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Charts they share