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dualmon vs Zoho Assist

dualmon

8.4#14 in remote desktop softwareFrom $19 a year
Free planAndroidiOSWebmacOS
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Zoho Assist logo

Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactdualmonZoho Assist
Access modebothboth
File transferThe product transfers files directly between computers without email or cloud storage.File transfer is included in Remote Support Standard and Unattended Access Standard.
Free planYesYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Session recordingYesSession recording is available in the Enterprise and Unattended Access Professional plans.
Supported platformsWindows,macOS,iOS,Android,webSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

dualmon plans

  • Remote Assist$99 a year
  • Enterprise - 10 computers$99 a year
  • Enterprise - 25 computers$149 a year
  • Enterprise - 50 computers$199 a year
  • Enterprise - 100 computers$249 a year
  • Enterprise - 250 computers$399 a year

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick dualmon if…

dualmon may suit individuals, offices, or support providers needing remote computer access, support, or browser-based meetings. Enterprise plans are sized by remote-computer capacity and list unlimited user accounts.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share