dualmon
8.4#14 in remote desktop softwareFrom $19 a yearFree planAndroidiOSWebmacOS
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| Fact | dualmon | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | The product transfers files directly between computers without email or cloud storage. | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | Yes | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,iOS,Android,web | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
dualmon may suit individuals, offices, or support providers needing remote computer access, support, or browser-based meetings. Enterprise plans are sized by remote-computer capacity and list unlimited user accounts.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.