
Droplet
6.0#25 in loyalty program softwareAndroidiOSWebAPI
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| Fact | Droplet | Loopy Loyalty |
|---|---|---|
| Analytics | The back office includes guest cohorts, visit frequency, basket shifts, and churn signals. | Reporting covers signups, visits, redemptions, customer activity and campaign performance. |
| Enrollment | Guests can join by tapping an NFC coaster or scanning a QR code, without installing an app. | Customers can join through QR codes, links, posters, landing pages and built-in enrollment forms. |
| Integrations | The site describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery. | Official integration guidance covers Zapier, Make, Google Sheets, Acuity, Mailchimp and Square POS workflows. |
| Product | Droplet is a loyalty platform for restaurants, cafés, bars, and hotels. | Loopy Loyalty creates and manages digital stamp cards stored in Apple Wallet and Google Wallet, without requiring a customer app. |
| Support | The site describes monthly reviews and provides [email protected] as a contact address. | Help documentation says an AI support bot is available around the clock, with escalation often taking four to five hours or up to 24 hours; premium consultation is listed at $195 per hour. |
No prices published.
Droplet suits restaurants, cafés, bars, and hotels seeking guest loyalty tools, especially groups that need to manage multiple locations or brands. It may fit venues interested in app-free enrollment and wallet passes.
Loopy Loyalty suits small businesses such as cafes, restaurants, salons, wellness, pet-service, and fitness businesses. It fits teams wanting wallet-based loyalty cards, customer messaging, and campaign management across iOS, Android, and web.