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DRIVETHRUiQ vs Solink Drive-Thru AI

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FactDRIVETHRUiQSolink Drive-Thru AI
HeadquartersMarlborough, Massachusetts, United StatesOttawa, Ontario, Canada
IntegrationsFor customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data.Solink lists more than 375 business-tool integrations, including POS, access control, labour, and drive-thru timers; its listed timer integrations include Acrelec Qtimer.
Intended customersDTiQ describes DRIVETHRUiQ for both a single high-volume restaurant and operators with hundreds of locations.The launch announcement describes Drive-Thru AI as an extension of Solink’s platform for quick-service restaurant operators, including multi-site operations.
PurposeDRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability.Solink Drive-Thru AI gives quick-service restaurants real-time performance monitoring across the drive-thru journey using existing cameras.
SecurityDTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities.Solink says cloud data is encrypted in transit and at rest, user accounts support MFA and SSO, and recording appliances operate behind customer-managed firewalls without required inbound ports.
SupportThe operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email.Solink says technical support by phone and live chat is available 24/7 and that it provides onboarding and ongoing support to every site.

Pick DRIVETHRUiQ if…

DRIVETHRUiQ suits quick-service restaurants and other operators that want to monitor drive-thru performance across one or many locations. It may also fit teams that need lane detection, service analytics, or POS-connected reporting.

Pick Solink Drive-Thru AI if…

It is aimed at quick-service restaurant operators who want to monitor drive-thru service, including multi-site operations. It may suit teams looking to review lane times, demand patterns, and employee workflows using existing cameras.

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