DRIVETHRUiQ
5.6#10 in restaurant drive-thru softwareWeb
Visit| Fact | DRIVETHRUiQ | Solink Drive-Thru AI |
|---|---|---|
| Headquarters | Marlborough, Massachusetts, United States | Ottawa, Ontario, Canada |
| Integrations | For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data. | Solink lists more than 375 business-tool integrations, including POS, access control, labour, and drive-thru timers; its listed timer integrations include Acrelec Qtimer. |
| Intended customers | DTiQ describes DRIVETHRUiQ for both a single high-volume restaurant and operators with hundreds of locations. | The launch announcement describes Drive-Thru AI as an extension of Solink’s platform for quick-service restaurant operators, including multi-site operations. |
| Purpose | DRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability. | Solink Drive-Thru AI gives quick-service restaurants real-time performance monitoring across the drive-thru journey using existing cameras. |
| Security | DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities. | Solink says cloud data is encrypted in transit and at rest, user accounts support MFA and SSO, and recording appliances operate behind customer-managed firewalls without required inbound ports. |
| Support | The operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email. | Solink says technical support by phone and live chat is available 24/7 and that it provides onboarding and ongoing support to every site. |
DRIVETHRUiQ suits quick-service restaurants and other operators that want to monitor drive-thru performance across one or many locations. It may also fit teams that need lane detection, service analytics, or POS-connected reporting.
It is aimed at quick-service restaurant operators who want to monitor drive-thru service, including multi-site operations. It may suit teams looking to review lane times, demand patterns, and employee workflows using existing cameras.