Dotdigital
6.4#88 in marketing automation softwareWebAPI
Visit| Fact | Dotdigital | Manago AI (formerly SALESmanago) |
|---|---|---|
| Automation | Ready-made automation flows include welcome and birthday journeys, reminders, cart and browse abandonment triggers, back-in-stock notifications, and post-purchase journeys. | Marketing automation triggers cross-channel journeys when customers browse, buy, abandon carts, return, or disengage. |
| Channels | The platform supports campaigns across email, SMS, web, WhatsApp, social media, and other channels. | The service supports coordinated email, SMS, WhatsApp, push notifications and website engagement. |
| Founded | 1999 | LinkedIn lists 2011 as the founding year; a 2016 company press release also says SALESmanago was founded in 2011. |
| Free plan | No | No |
| Headquarters | London, United Kingdom | Krakow, Poland |
| Integrations | Dotdigital says it has over 200 integrations; examples listed include Adobe Commerce, BigCommerce, Shopify Plus, Salesforce, and Microsoft Dynamics 365. | The integration catalogue includes Shopify, Magento 2, WordPress/WooCommerce, PrestaShop, Shoper, Shopware, OpenCart, VTEX, BigCommerce and support or CRM tools. |
| Product | Dotdigital brings customer data, campaign tools, and cross-channel activity together in one platform. | Manago AI describes itself as an AI Customer Engagement Platform for understanding customers, acting on behavioural signals, and creating growth campaigns. |
Dotdigital suits organizations seeking cross-channel campaigns, audience segmentation, and automated customer journeys. Its intended customers span industries and include teams in commerce, charity, education, travel, media, and sports.
It suits e-commerce teams seeking customer profiles and automated campaigns across multiple channels. Teams should account for contact-based pricing, usage charges, and monthly AI allowances.