Distro
5.2#34 in lead routing softwareWeb
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| Fact | Distro | Mixdesk |
|---|---|---|
| Company | Chili Piper says it was founded in 2016 and is fully remote, with no offices. | The site identifies Beautiful Interaction International Co., Limited as the company behind Mixdesk and says the Mixdesk global brand launched in 2024. |
| Founded | 2016 | Mixdesk's journey began with Meiqia in 2014, helping businesses talk to customers online; Mixdesk launched in 2024 as a global brand. |
| Integrations | Distro currently integrates only with Salesforce, and Chili Piper recommends it for teams running revenue operations in Salesforce. | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. |
| Security | Chili Piper states it is SOC 2 Type 2, ISO 27001, GDPR, and CCPA compliant, and encrypts sensitive data at rest and in transit. | The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information. |
You want what its maker publishes above — check its page for the details.
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.