Dialogic Digital IVR
5.6#16 in interactive voice response softwareWebAPISelf-hosted
VisitDialogic Digital IVR vs Wazo Platform
Wazo Platform
7.5#4 in voice apisFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Dialogic Digital IVR | Wazo Platform |
|---|---|---|
| Deployment | Its software components can run on commercial off-the-shelf hardware in a centrally managed solution. | Wazo Platform can be deployed and scaled on bare metal, virtual machines, or containers. |
| Integrations | The product brief describes APIs for back-office and billing systems, and reporting data can be imported into existing monitoring environments through a built-in SNMP API. | The maker says APIs can integrate third-party services, including billing capabilities, speech-to-text, AI, and sentiment analysis. |
| Purpose | Dialogic Digital IVR is an interactive voice response solution for service providers and enterprises that integrates with existing network infrastructure and complies with IMS/LTE standards. | Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures. |
| Support | Dialogic lists real-time communications applications and the PowerNova application server among the product lines covered by its Pro Services offerings. | Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking. |
Dialogic Digital IVR plans
- Dialogic Digital IVRPriced on request
Wazo Platform plans
- Wazo PlatformFree
Pick Dialogic Digital IVR if…
It is intended for service providers and enterprises seeking IVR capabilities integrated with existing network infrastructure. The Visual IVR module may also suit contact centers.
Pick Wazo Platform if…
Wazo Platform suits developers building communications infrastructure to fit business and technical requirements. Its self-hosted deployment and telecom components may appeal to teams able to manage installation and configuration.