Deskero
8.1#1 in social customer service softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDeskero vs eksis
What both publish
| Fact | Deskero | eksis |
|---|---|---|
| Automation | Timed automations, predefined scenarios and custom scenarios can trigger actions based on ticket conditions. | Keyword rules can reply publicly, send a direct message, apply quiet hours and enforce per-person sending limits. |
| Founded | 2012 | LinkedIn lists the company founding year as 2026. |
| Headquarters | London, United Kingdom | LinkedIn lists the headquarters in Bogor, West Java, Indonesia. |
| Integrations | Official integrations include Zapier, Gmail, Outlook, Magento and WordPress, while user listings also mention Twitter/X, Zendesk Sell, Adobe Commerce and Meta for Business. | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. |
| Security controls | Official materials list HTTPS/SSL, customer certificate hosting, IP restrictions, configurable password policies, SSO and granular permissions. | Social tokens are encrypted with AES-256-GCM, passwords are hashed, traffic uses HTTPS and workspace permissions are role based. |
Deskero plans
- StartFree
- Grow$12 a month
- Business$30 a month
- Premium$120 a month
eksis plans
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
Pick Deskero if…
The free Start tier may suit a small support operation that needs one agent and unlimited customers. Teams needing more agents or features such as multi-channel support can consider the paid tiers.
Pick eksis if…
eksis suits creators, small businesses, and agencies coordinating publishing and conversations across social accounts. Teams needing analytics or internal approvals should note those start with Starter.