Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs UserDeck
What both publish
| Fact | Desk365 | UserDeck |
|---|---|---|
| Free plan | Yes | No |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | The Conversations page says webhooks can retrieve custom data from third-party systems, including billing products. |
| Product | Desk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace. | UserDeck provides an installable widget for embedding chat, an inline knowledge base, and contact forms on an existing website. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
UserDeck plans
- Starter$10 a month
- Basic$25 a month
- Plus$50 a month
- Pro$100 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick UserDeck if…
You want what its maker publishes above — check its page for the details.