Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Ticksy
What both publish
| Fact | Desk365 | Ticksy |
|---|---|---|
| Free plan | Yes | No |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | Ticksy lists Envato Market, Easy Digital Downloads, Themely Marketplace and Freemius for purchase verification. |
| Product | Desk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace. | Ticksy describes itself as a help desk for customers, Envato authors, freelancers, business owners and educators. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Ticksy plans
- Single Support Agent$9 a month
- 1-3 Support Agents$15 a month
- 4-9 Support Agents$49 a month
- 10+ Support Agents$149 a month
- 14-day trial$1, paid once
- Single Support Agent — annual$8.30 a year
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Ticksy if…
You want what its maker publishes above — check its page for the details.