Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Tender Support
Tender Support
6.7#56 in help desk softwareFrom $49 a monthWebAPI
VisitWhat both publish
| Fact | Desk365 | Tender Support |
|---|---|---|
| API | Desk365 exposes a REST API v3 documented with OpenAPI and authenticated by an API key in the Authorization header. | Tender documents a JSON REST API for managing discussions, accessible from an HTTP client with a valid login to a Tender site. |
| Free plan | Yes | No |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | Tender’s support documentation describes integrations with GitHub Issues, Lighthouse, and Slack. |
| Knowledge base | Knowledge-base articles are created with a visual editor and published through a self-service portal. | Tender provides searchable knowledge base articles and suggests relevant articles as customers write support requests. |
| Product | Desk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace. | Tender is a hosted customer support web application with a help desk, knowledge base, and forums. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Tender Support plans
- Standard$49 a month
- Pro$99 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Tender Support if…
You want what its maker publishes above — check its page for the details.