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Desk365 vs Teamwork Desk

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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What both publish

FactDesk365Teamwork Desk
FoundedDesk365 says it was founded in 2020 to build a cloud-based customer service platform.2007
Free planYesNo
HeadquartersUnion City, California, USACork, Ireland

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

Teamwork Desk plans

  • Starter$9.50 a month
  • Pro—
  • Premium—
  • Enterprise—

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick Teamwork Desk if…

Teamwork Desk suits support teams wanting shared inbox and ticket tools with options from 10 agents to unlimited agents. Organizations needing HIPAA verification can consider its Enterprise plan.

Charts they share