Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs SupportCandy
SupportCandy
6.4#70 in help desk softwareFrom $39.50 a yearWebAPISelf-hosted
VisitWhat both publish
| Fact | Desk365 | SupportCandy |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | Listed integrations include WooCommerce, Slack, Gravity Forms, Easy Digital Downloads, knowledge-base and FAQ plugins, LMS plugins, and email marketing tools. |
| Intended users | Desk365 says its free plan supports up to 50 tickets monthly and is ideal for solopreneurs or personal projects. | The maker describes SupportCandy as suitable for customer-support teams across B2C and B2B industries, including e-commerce, education, healthcare, services, and software. |
| Product | Desk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace. | SupportCandy is a self-hosted customer support and ticketing plugin for WordPress. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
SupportCandy plans
- Personal$79 a year
- Professional$149 a year
- Agency$299 a year
- Personal (yearly)$39.50 a year
- Professional (yearly)$74.50 a year
- Personal (lifetime)$124.50, paid once
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick SupportCandy if…
You want what its maker publishes above — check its page for the details.