Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Supportbench
Supportbench
6.8#51 in help desk softwareFrom $32 a monthWebAPI
VisitWhat both publish
| Fact | Desk365 | Supportbench |
|---|---|---|
| Free plan | Yes | No |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | The maker lists connections for Salesforce, HubSpot, Microsoft Dynamics 365, Jira, Azure DevOps, Linear, Slack, Microsoft Teams, RingCentral, Intercom, REST APIs, webhooks, and Zapier. |
| Intended users | Desk365 says its free plan supports up to 50 tickets monthly and is ideal for solopreneurs or personal projects. | Supportbench describes its target users as B2B SaaS and software teams with account complexity, cross-functional collaboration, escalations, and service-level requirements. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Supportbench plans
- Professional (annual)$32 a month
- Professional (monthly)$40 a month
- Enterprise (annual)$100 a month
- Enterprise (monthly)$125 a month
- Professional$32 a month
- Enterprise$100 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Supportbench if…
You want what its maker publishes above — check its page for the details.