Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Serviceaide Intelligent Service Management
Serviceaide Intelligent Service Management
5.9#40 in it sla management softwareFrom $1,800 a monthWebSelf-hosted
VisitWhat both publish
| Fact | Desk365 | Serviceaide Intelligent Service Management |
|---|---|---|
| Headquarters | Union City, California, USA | Santa Clara, California, United States |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Serviceaide Intelligent Service Management plans
- ITSM - ESMPriced on request
- Knowledge Management$1,800 a month
- Change Management$2,800 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Serviceaide Intelligent Service Management if…
ISM suits enterprise service desks across IT and business functions. Its multi-tenancy may also be relevant to MSP, BPO, and ITO providers.