Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs ProProfs Help Desk
ProProfs Help Desk
6.9#45 in help desk softwareFrom $29.99 a monthFree planAPI
VisitWhat both publish
| Fact | Desk365 | ProProfs Help Desk |
|---|---|---|
| Free plan | Yes | Yes |
| Headquarters | Union City, California, USA | Santa Monica, California, USA |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
ProProfs Help Desk plans
- Free PlanFree
- Essentials$29.99 a month
- Business$29.99 a month
- Business Complete Elite$179.97 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick ProProfs Help Desk if…
It suits support teams that want a shared inbox, automated ticket handling, and a customer portal. The free plan is listed for a single agent, while paid plans offer different seat and ticket allowances.