Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Patryone Service Desk
Patryone Service Desk
5.7#43 in it sla management softwareWeb
VisitWhat both publish
| Fact | Desk365 | Patryone Service Desk |
|---|---|---|
| Intended users | Desk365 says its free plan supports up to 50 tickets monthly and is ideal for solopreneurs or personal projects. | The terms describe the platform as intended for companies and users they authorize, including employees and contractors. |
| Privacy and compliance | Desk365 states GDPR compliance, HIPAA support on Premium and selectable US or EU data centers. | The privacy policy says processing is intended to align with Brazil's LGPD and explicitly says it does not claim certifications it has not formally obtained. |
| Product | Desk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace. | Patryone describes Service Desk as a SaaS platform for corporate service desk and demand management. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Patryone Service Desk plans
No prices published.
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Patryone Service Desk if…
You want what its maker publishes above — check its page for the details.