Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs OpenSupports
OpenSupports
6.3#77 in help desk softwareFree planFree planWebAPISelf-hosted
VisitWhat both publish
| Fact | Desk365 | OpenSupports |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | The documentation describes a REST API for integrating OpenSupports with existing applications, and settings include SMTP and IMAP configuration. |
| Knowledge base | Knowledge-base articles are created with a visual editor and published through a self-service portal. | The system lets teams write articles for FAQs and how-to guides. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
OpenSupports plans
- Self-hostedFree
- CustomPriced on request
- ManagedPriced on request
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick OpenSupports if…
You want what its maker publishes above — check its page for the details.