Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs HelpDeskZ
What both publish
| Fact | Desk365 | HelpDeskZ |
|---|---|---|
| Free plan | Yes | Yes |
| Headquarters | Union City, California, USA | Peru |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | The Login-Share module integrates HelpDeskZ with third-party applications. |
| Intended users | Desk365 says its free plan supports up to 50 tickets monthly and is ideal for solopreneurs or personal projects. | The maker describes HelpDeskZ as a way for companies and site operators to manage customer support requests. |
| Knowledge base | Knowledge-base articles are created with a visual editor and published through a self-service portal. | A customer-facing knowledge base can help reduce support requests. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
HelpDeskZ plans
- HelpDeskZFree
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick HelpDeskZ if…
You want what its maker publishes above — check its page for the details.