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Desk365 vs Fluent Support

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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What both publish

FactDesk365Fluent Support
Free planYesYes
IntegrationsJira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API.The integrations page lists WooCommerce, FluentCRM, Slack, Telegram, Discord, and WhatsApp among its integrations.
Intended usersDesk365 says its free plan supports up to 50 tickets monthly and is ideal for solopreneurs or personal projects.The pricing page describes the product as suited to small businesses and agencies.
ProductDesk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace.Fluent Support is a customer support ticketing plugin for WordPress.

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

Fluent Support plans

  • Single Site License$103 a year
  • Agency License$199 a year
  • 50 Sites License$319 a year

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick Fluent Support if…

You want what its maker publishes above — check its page for the details.

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