Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs EvantoDesk
EvantoDesk
7.5#33 in help desk softwareAndroidiOSWeb
VisitWhat both publish
| Fact | Desk365 | EvantoDesk |
|---|---|---|
| Founded | Desk365 says it was founded in 2020 to build a cloud-based customer service platform. | 2017 |
| Free plan | Yes | No |
| Headquarters | Union City, California, USA | Bristol, United Kingdom |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | The maker names Basecamp and MailChimp as integrations; the support documentation also describes MailChimp list management. |
| Knowledge base | Knowledge-base articles are created with a visual editor and published through a self-service portal. | The optional knowledge-base plug-in supports customer-facing help articles and can run on a mapped subdomain. |
| Rating on Capterra | 4.9 out of 5 from 12 reviews. | 5.0 out of 5 from 3 reviews |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
EvantoDesk plans
- One simple price plan—
- Basic$15 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick EvantoDesk if…
You want what its maker publishes above — check its page for the details.