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Desk365 vs Escalated

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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Escalated logo

Escalated

6.3#75 in help desk softwareFree plan
Free planWebAPISelf-hosted
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What both publish

FactDesk365Escalated
Free planYesYes

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

Escalated plans

  • EscalatedFree

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick Escalated if…

You want what its maker publishes above — check its page for the details.

Charts they share