Desk Manager
6.8#52 in help desk softwareAndroidiOSWebAPI
VisitDesk Manager vs Desk365
What both publish
| Fact | Desk Manager | Desk365 |
|---|---|---|
| Encryption | The security page states that stored data uses AES-256 encryption and data in transit uses TLS 1.3. | The security page states TLS 1.2 with RSA-2048 for transit and AES-256 for stored data. |
| Headquarters | The company lists its headquarters in Mogi das Cruzes, São Paulo, Brazil. | Union City, California, USA |
| Integrations | Maestro connects systems with APIs and supports webhooks, HTTP requests, JSONata data transformation, Python execution, and bidirectional API integrations. | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. |
| Product | Desk Manager describes itself as an AI platform for services and processes, designed to centralize company operations. | Desk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace. |
Desk Manager plans
No prices published.
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Pick Desk Manager if…
Desk Manager may suit organizations centralizing service work across HR, IT, marketing, legal, finance, or facilities. Its ITSM, ESM, and BPM offerings cover support operations as well as internal processes.
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.