DealersCloud CRM
7.5#1 in dealer management systems softwareFrom $495 a monthAndroidiOSWebAPI
VisitDealersCloud CRM vs Tekion ARC CRM
Tekion ARC CRM
6.4#16 in automotive crm softwareAndroidiOSWebmacOS
VisitWhat both publish
| Fact | DealersCloud CRM | Tekion ARC CRM |
|---|---|---|
| Headquarters | Fairfax, Virginia, United States | Pleasanton, California, United States |
| Integrations | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. | Tekion says GoTo Connect is natively integrated into ARC CRM for communications, missed-call tracking, and reporting. |
| Security | DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation. | Tekion describes role-based access, audit trails and compliance-ready controls for protecting customer data and dealership operations. |
| Support | Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base. | The stated implementation journey includes training, live launch support, post-launch hypercare and ongoing partner success support. |
DealersCloud CRM plans
- Basic (Capterra listing)$495 a month
- Core platform—
- DealersAI Premium Add-onPriced on request
- The Core Platform—
Tekion ARC CRM plans
No prices published.
Pick DealersCloud CRM if…
It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.
Pick Tekion ARC CRM if…
ARC CRM is aimed at dealerships, including multi-store dealer groups that need lead management and customer records across sales, service, marketing, and accounting. It may suit teams seeking dealership-focused campaign and reporting tools.