
DealerPeak
6.0#22 in automotive crm softwareAndroidiOSWebAPI
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| Fact | DealerPeak | DealersCloud CRM |
|---|---|---|
| Headquarters | Tempe, Arizona, United States | Fairfax, Virginia, United States |
| Integrations | The product page names CarWars, InteractiveTel, WhosCalling, and CallRevu as telephony integrations and says it supports DMS and F&I integrations. | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. |
| Security | DealerPeak’s API page says applications exchange data securely and that API access lets companies grant access while maintaining security and control; it does not specify a certification. | DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation. |
| Support | DealerPeak describes implementation, customization, coaching, and training support, and its homepage advertises 24/7 support by chat, text, or phone. | Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base. |
DealerPeak is aimed at auto groups, and its product information also addresses owners, general managers, RV dealers, and mobility vehicle dealers. It suits teams looking to coordinate leads, customer activity, and deal work across dealership locations.
It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.