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DealerPeak vs DealersCloud CRM

What both publish

FactDealerPeakDealersCloud CRM
HeadquartersTempe, Arizona, United StatesFairfax, Virginia, United States
IntegrationsThe product page names CarWars, InteractiveTel, WhosCalling, and CallRevu as telephony integrations and says it supports DMS and F&I integrations.Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power.
SecurityDealerPeak’s API page says applications exchange data securely and that API access lets companies grant access while maintaining security and control; it does not specify a certification.DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation.
SupportDealerPeak describes implementation, customization, coaching, and training support, and its homepage advertises 24/7 support by chat, text, or phone.Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base.

DealerPeak plans

  • DealerPeak CRMPriced on request

DealersCloud CRM plans

  • Basic (Capterra listing)$495 a month
  • Core platform—
  • DealersAI Premium Add-onPriced on request
  • The Core Platform—

Pick DealerPeak if…

DealerPeak is aimed at auto groups, and its product information also addresses owners, general managers, RV dealers, and mobility vehicle dealers. It suits teams looking to coordinate leads, customer activity, and deal work across dealership locations.

Pick DealersCloud CRM if…

It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.

Charts they share