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Datex Service Requests & Work Orders vs Platuni Maintenance

What both publish

FactDatex Service Requests & Work OrdersPlatuni Maintenance
Headquarters24025 Park Sorrento, Suite 300, Calabasas, CA 91302, United StatesVancouver, British Columbia, Canada
IntegrationsThe module integrates with the Datex platform and MRI/Yardi to simplify reporting and automate workflows.The published integration matrix names API access and webhooks for Growth and custom integrations for Enterprise.
Intended usersDatex describes serving retail, multifamily, commercial, and industrial real estate clients.The maintenance workflow is presented for property managers, residents, and service providers.
PurposeThe module helps portfolio owners and operators manage work orders from start to finish.Platuni helps landlords and property managers capture maintenance requests, assign work, coordinate vendors, track updates, and connect maintenance records to properties and units.
SecurityDatex says it completed a SOC 2 Type I examination and describes controls including MFA requirements and logical data separation.Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

Datex Service Requests & Work Orders plans

  • Contact Datex for pricingPriced on request

Platuni Maintenance plans

  • StarterFree
  • Growth$1.39 a month
  • EnterprisePriced on request

Pick Datex Service Requests & Work Orders if…

Retail, multifamily, commercial, and industrial real-estate clients managing tenant requests, vendors, recurring maintenance, and chargebacks. It suits portfolio operators needing reporting and workflow connections.

Pick Platuni Maintenance if…

It is intended for property managers, residents, and service providers coordinating maintenance. The free Starter tier is limited to one unit, while Growth has a 10-unit minimum.

Charts they share