Darwinbox
6.3#6 in hr service delivery softwareAndroidiOSWebAPI
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| Fact | Darwinbox | LBi HR HelpDesk |
|---|---|---|
| Founded | 2015 | 1982 |
| Headquarters | Hyderabad, India | Melville, New York, United States |
| Hosting | The security whitepaper describes Darwinbox as a multi-tenant SaaS deployment in which application instances and data stores may be shared across enterprises, with controls to prevent unauthorized cross-tenant access. | The enterprise edition offers on-premise hosting and licensing or hosting on a dedicated server; the SMB versions are described as cloud-based. |
| Integrations | Darwinbox Marketplace offers third-party apps from over 60 partners across categories including recruitment, background verification, digital signatures, and learning management. | LBi says the enterprise edition can integrate with HR, ERP, and email systems, and offers single sign-on. |
| Support | Darwinbox Marketplace FAQs direct users who need help to Ask Darwin or their customer success manager, and say a partner or Darwinbox representative contacts users after an interest form is submitted. | LBi says it provides completely professional support from experienced staff and supports upgrades for installations. |
Darwinbox suits enterprises seeking a broad HRMS across workforce, payroll, talent, and analytics functions. It may also suit teams that want mobile HR access and Marketplace integrations.
HR teams that need to manage employee questions, cases, and self-service information can consider HR HelpDesk. The vendor positions SMB editions for organizations with up to 2,000 employees and describes the enterprise edition as configurable for HR teams.