Daktela WFM
8.2#1 in contact center workforce management softwareFrom €12 a monthFree planAndroidiOSWebAPI
VisitDaktela WFM vs Webex App
What both publish
| Fact | Daktela WFM | Webex App |
|---|---|---|
| Founded | 2005 | 1984 |
| Headquarters | Prague, Czech Republic | San Jose, California, United States |
Daktela WFM plans
- AdminFree
- WFM AdminFree
- SMS€12 a month
- Webchat€15 a month
- WFM Agent€20 a month
- Agent€20 a month
Webex App plans
- Webex FreeFree
- Webex MeetPriced on request
- Webex Meet—
- Webex Suite—
- Webex SuitePriced on request
- Webex EnterprisePriced on request
Pick Daktela WFM if…
Daktela WFM suits contact centre teams that need to forecast demand, plan agent shifts, and monitor coverage. The free Admin plan is for users without scheduled shifts.
Pick Webex App if…
Teams that want meetings and messaging on multiple device types; Groups beginning with no-cost meetings for up to 100 attendees; Organizations seeking higher limits on a paid plan