Customers.ai
6.4#21 in conversational marketing softwareAndroidiOSWebAPI
VisitCustomers.ai vs Spoki
What both publish
| Fact | Customers.ai | Spoki |
|---|---|---|
| Audience | The company describes its main audience as Shopify brands using Klaviyo and refers to DTC brands and their marketing agency partners. | Spoki says its platform serves businesses and is used by more than 4,500 businesses across over 120 countries. |
| Headquarters | Boston, Massachusetts, United States | San Vito dei Normanni, Italy |
| Integrations | The pricing page lists Shopify, Klaviyo, Meta Ads, Google Ads, HighLevel, Sendgrid, Direct Mail, Salesforce, Semrush, and Sendlane integrations. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Support | All paid plans include one-to-one onboarding and setup support, and the company says it supports customer migrations. | GetApp lists email/help-desk, phone, chat, FAQ/forum, knowledge-base, webinar, video and live-online support options. |
Customers.ai plans
- CustomersAI free trialFree
- Custom pricingPriced on request
Spoki plans
- FreeFree
- Service€39 a month
- Marketing€79 a month
- Sales€119 a month
Pick Customers.ai if…
Customers.ai suits ecommerce and direct-to-consumer brands using Shopify and Klaviyo, as well as their marketing agency partners. Its tools focus on visitor identification, audience work, deliverability, and ad conversion tracking.
Pick Spoki if…
Spoki suits businesses that want to manage customer conversations across messaging channels and automate support, marketing, sales, or lead qualification. Its free plan may suit teams needing live chat, ticketing, and automations without AI or campaign features.