CustomerHero vs Featurebase

CustomerHero

6.0 #18 in Customer Feedback Software

About CustomerHero

Featurebase

7.1 #7 in Customer Feedback Software

About Featurebase
CustomerHeroFeaturebase
Free planNoYes
Free trialNoNo
Paid from—$29/mo
Open sourceNoNo
PlatformsWebAndroid, api, iOS, Web
NPS surveysYesYes
In-app feedbackYesYes
Sentiment analysisYes—
Free plan—Yes
Feature requests—Yes
Feedback portal—Yes
Product roadmap—Yes

Both are listed in Best Customer Feedback Software. On Everything Xiaomi, Featurebase scores higher on our published basis.