
CustomerCatalyst
6.1#14 in customer health score softwareFrom 1,990 NOK a monthWeb
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| Fact | CustomerCatalyst | SaaSy |
|---|---|---|
| Integrations | Listed integrations include HubSpot, Salesforce, Pipedrive, Dynamics 365, Slack, Microsoft Teams, Zendesk, Intercom, Gmail, Outlook, Segment and Mixpanel. | The integrations page lists Stripe, Slack, Gmail, Microsoft 365, Google and Outlook calendar sync, Twilio, ADP, Gusto, BambooHR, Rippling, Plaid, webhooks, and API as available. |
| Security | CustomerCatalyst states that it follows SOC 2 and GDPR and uses encryption at rest and in transit, role-based access control, audit logs and European hosting. | The privacy policy states that stored data is encrypted with AES-256, browser-to-server traffic uses TLS 1.2 or higher, and tenant data is isolated at database level. |
| Support | Support includes 24/7 assistance through a private Slack channel, email and phone, plus a dedicated Customer Success Manager. | All plans include US-based email support; Scale adds priority Slack and phone support. |
CustomerCatalyst is positioned for Customer Success teams in Nordic B2B SaaS companies. It suits teams looking to monitor customer health, coordinate success plans, and act on risk or expansion opportunities.
SaaSy is aimed at contractors, unions, and agencies seeking a combined back-office service. Its listed tools span customer records, projects, invoices, compliance, and workforce functions.